Find answers, setup guides, and troubleshooting tips.
New to Redixel TV? Learn how to set up your service and start watching in minutes.
Experiencing issues? Find solutions to common problems and get back to watching.
Manage your subscription, payment methods, and understand our billing process.
Find compatible apps and setup guides for all your devices.
Start with a 24-hour free trial to test our service. No credit card required.
Choose from our recommended apps or use any player that supports Xtream Codes or M3U playlists.
Enter the login credentials we send you via email into your chosen app.
Enjoy thousands of live channels, movies, and series on all your devices.
1) Request a 24h trial on the Trial page · 2) Install your preferred app (see Apps) · 3) We email your login URL/credentials · 4) Paste into the app and start watching.
Any player with Xtream Codes or M3U: IPTV Smarters, TiviMate, iMPlayer, Smart STB, VLC, Kodi, Enigma2, MAG, and more. See the Apps section on the homepage for quick picks.
• Reboot your device & router · • Use Ethernet or 5GHz Wi-Fi · • Try a different player · • Clear app cache · • Toggle hardware decoding off/on · • EPG updates can take a few minutes.
Prices are fixed per device for 1, 3, 6, 12, and 24 months. If you use 2+ devices, we auto-apply 15%/device. Paying with crypto applies an extra −5% on the subtotal.
Email support@redixel.com. Include your device model, player app, and a short description of the issue.
Yes, our subscriptions are based on the number of devices you want to use simultaneously. You can select the number of devices during checkout, and we offer discounts for multiple devices.
For standard HD content, we recommend a minimum of 10 Mbps. For 4K streaming, 25 Mbps or higher is ideal. A stable connection is more important than raw speed, so consider using Ethernet instead of Wi-Fi when possible.
We offer a 24-hour free trial so you can test our service before purchasing. Due to the digital nature of our service, we generally don't offer refunds after purchase, but we'll work with you to resolve any technical issues you may experience.
Our support team is ready to assist you with any questions or issues you may have.